Beginning in October, the Wyoming Department of Health (WDH) and DFS are moving eligibility determination and case management from local DFS offices to a centralized customer service center located in Cheyenne. Both departments expect the switch to the new “Wyoming Eligibility System” to result in improved customer service and efficiency.
Eligibility work for Wyoming Medicaid’s Long Term Care programs has already been transferred to WDH. These programs include: Nursing Home, Inpatient Hospital, Long Term Care Waiver, Assisted Living Facility Waiver, Developmental Disabilities Waivers, Children’s Mental Health Waiver, Acquired Brain Injury Waiver and the Program of All-Inclusive Care for the Elderly. October 1 will mark the next phase of the transfer. All remaining Wyoming Medicaid cases will be transitioned to the new customer service center at that time.
Some things to know about the change:
The new system will also be able to coordinate with the coming federally facilitated marketplace, which will also begin October 1, so applicants receive the best available option for their situation. The establishment of these marketplaces was included in the law known as the Affordable Care Act.
Stay tuned for more information about the Wyoming Eligibility System in the coming weeks. For more information on the Affordable Care Act, please visit the Wyoming Department of Insurance website or the the DFSWeb